Effective date: August 12th, 2019
Introduction and Scope
In the context of this Policy, Pro Resumes acts as a data processor for the Personal Information we process.
Information We Collect
We may collect the following Personal Information about you (wherein “you” refers to students, candidates, and other data subjects using the Apps & email provided by Pro Resumes):
How We Receive Personal Information
We may receive your Personal Information when:
How We Use Your Personal Information
We use your Personal Information for the following purposes:
In addition, Pro Resumes may automatically collect certain non-personally identifiable information to:
Disclosure of Your Personal Information
We disclose your Personal Information to certain third parties with whom we have a direct or indirect business or contract relationship, to provide the products and services you have requested.
We may use third-party vendors to perform certain services for us or on our behalf, such as hosting our Apps, or providing us with IT services. We may share your Personal Information with these third-party vendors solely to enable them to perform such services for us. In providing such Personal Information, we require that those third-party vendors maintain at least the same level of data protection that we maintain for such Personal Information. We do not provide your Personal Information to parties unconnected with the services we provide.
We may also disclose your Personal Information:
If we must disclose your Personal Information in order to comply with official investigations or legal proceedings initiated by governmental and/or law enforcement officials, we may not be able to ensure that such recipients of your Personal Information will maintain the privacy or security of your Personal Information.
We reserve the right to use, transfer, sell, and share aggregated, anonymous data, which does not include any Personal Information, about our services’ users as a group for any legal business purpose, such as analyzing usage trends and seeking compatible advertisers, sponsors, clients and customers.
Our Apps are not directed at nor intended for use by children under the age of 13. We do not knowingly allow anyone under 18 to provide any Personal Information on our Apps. Children should always get permission from a parent or guardian before sending Personal Information over the Internet. If you believe your child may have provided us with Personal Information, you can contact our Privacy Officer using the information in the Contact Us section of this Policy and we will delete the Personal Information or notify our client so that they can delete the Personal Information.
Data Security and Integrity
Pro Resumes has implemented and will maintain technical, organizational, and physical security measures that are reasonably designed to help protect Personal Information from unauthorized processing, such as unauthorized access, disclosure, alteration, or destruction.
When the purposes of processing are satisfied, we will retain your Personal Information for up to 1 year unless instructed otherwise by our client.
Erasing, Accessing, Changing, or Updating Your Personal Information
If you are a data subject about whom we store Personal Information, you may have the right to request access to, and the opportunity to update, correct, or delete, such Personal Information. If we have received your Personal Information in reliance on the Privacy Shield, you may also have the right to opt out of having your Personal Information shared with third parties and to revoke your consent to our sharing your Personal Information with third parties. You may also have the right to opt out if your Personal Information is used for any purpose that is materially different from the purpose(s) for which it was originally collected or which you originally authorized.
To submit such requests or raise any other questions, please contact the organization (our customer) you were assessed for as part of recruitment process and they will reach out to Pro Resumes Team for the same. Pro Resumes Team has limited rights to access Personal Information your organization submits to us. Therefore, if you contact us with such a request, please provide the name of the organization who submitted your Personal Information to us. We will forward your request to that organization, and provide any needed assistance as they respond to your request.
If you registered directly with us on myamcat.com, kindly reach out to us on Customer Support channels.
Accountability for Onward Transfers
Pro Resumes remains liable for the protection of Personal Information that we transfer to our service providers within the scope of our Privacy Shield certification, except to the extent that we are not responsible for the event giving rise to any unauthorized or improper processing.
A privacy complaint or dispute is to be resolved through Pro Resumes’s internal process only, Pro Resumes resolution to be counted as full and final.
If your dispute or complaint can’t be resolved by us, you may have the right to require that we enter into binding arbitration in the State of Punjab, however in no case the maximum liability of Pro Resumes will exceed the amount paid by you and no interest on such amounts will be entertained.
Pro Resumes is subject to the investigatory and enforcement powers of the Indian law.
If you have a complaint, dispute, or questions regarding this Policy or our treatment of your Personal Information, please write to us on our Customer Support channels.
To prove our confidence in our services, we are offering a generous 7 days replacement guarantee.
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